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Refund Policy

Effective Date: May 27th 2025

We understand that scheduling changes happen. Below is our policy regarding cancellations and refunds:

Flight Lessons & Simulator Sessions

  • Full refund for cancellations made within the determined time between the students and instructor in advance.

  • No refund for no-shows or cancellations within the determined time between the students and instructor, unless due to emergencies.

Aircraft Inspections

  • Notice required within the determined time between the students and instructor for full refund.

  • Late cancellations may incur a partial fee for prep/travel costs.

Weather or Instructor Cancellation

If we must cancel due to weather or instructor availability, we will:

  • Reschedule at your convenience, or

  • Provide a refund

Deposits

Some services may require a non-refundable deposit, disclosed at booking.

Questions? Contact us at jdh@excel.net or 920-698-0850.

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