Refund Policy
Effective Date: May 27th 2025
We understand that scheduling changes happen. Below is our policy regarding cancellations and refunds:
Flight Lessons & Simulator Sessions
-
Full refund for cancellations made within the determined time between the students and instructor in advance.
-
No refund for no-shows or cancellations within the determined time between the students and instructor, unless due to emergencies.
Aircraft Inspections
-
Notice required within the determined time between the students and instructor for full refund.
-
Late cancellations may incur a partial fee for prep/travel costs.
Weather or Instructor Cancellation
If we must cancel due to weather or instructor availability, we will:
-
Reschedule at your convenience, or
-
Provide a refund
Deposits
Some services may require a non-refundable deposit, disclosed at booking.
Questions? Contact us at jdh@excel.net or 920-698-0850.
